Innovative and strategic leader specializing in transforming concepts into revenue-generating products. Proven success in leading cross-functional teams, introducing agile methodologies, and driving business growth through SaaS, AI, and cybersecurity solutions. Seeking to leverage expertise in product management and business transformation to drive success in a forward-thinking organization.

Skills and Expertise

Technology: SaaS, Cybersecurity, Data Protection, Data Classification, Agile / Scrum, HCM and Payroll, Knowledge Management, Machine Learning and AI, ChatBots and Conversational AI, Search Engines, Microsoft Azure DevOps, Jira, Rally, AWS Stack, Knowledge-Centered Service – KCS, ITIL, ITSM Landscape (ServiceNow), CRM Landscape (Salesforce).

Business Transformation: Innovative and Strategic Product Management, Go-To-Market and Market Fit, PLG, Digital User Experience, Collaboration and Crowdsourcing, Multi-Channel Customer Service, Agile Development, Big Data, Customer Success Management, NPS, Competitive Analysis, Voice of the Customer.

Want to know something unusual about me – I am a National Chess Master and I was a United Stated High School Chess Champion. I can help your organization deal with and solve intellectual, business and technology challenges.

Technology Specialties: CyberSecurity, Data Protection, DLP, HR, Search Engines, Knowledge Management, ChatBots, Machine Learning and AI | Knowledge-Centered Service – KCS, ITIL, ITSM Landscape (ServiceNow), CRM Landscape (Salesforce).

Business Transformation Specialties: Innovative Product Management, Digital User Experience, Collaboration and Crowdsourcing, Multi-Channel Customer Service, Big Data, Customer Success Management, NPS, Competitive and Strategic Analysis, Voice of the Customer.